Legal Documents

CrizzyTime Terms and Conditions —
Your Rights & Responsibility

Please read these Terms & Conditions carefully before using crizzytime. This is the foundation of a mutual agreement between you and us — everything is laid out transparently here.

Last updated: January 1, 2026
Applicable: All registered members
Language: Bengali & English
Read time: About 8–10 minutes

Important Topics At a Glance

Below is a plain-language summary of the key points covered in the full Terms.

Age requirement: 18+

You must be 18 years of age or older to create an account and play on crizzytime. Age verification is mandatory.

One Person, One Account

Each person may open one account only. Creating multiple accounts may result in all of them being closed.

Bonuses come with terms

Wagering requirements apply to all bonuses. Please read the specific terms carefully before claiming any bonus.

Data Privacy Protected

Your personal information is not shared with third parties. For full details, Privacy Policy View.

Certain Actions are Strictly Prohibited

Fraud, money laundering, use of bots, or interfering with other members' accounts — all strictly prohibited.

Right to Amend Terms

Crizzytime may update these Terms & Conditions at any time. You will be notified by email before any significant changes take effect.

1. Introduction & Consent

Welcome to crizzytime. These Terms & Conditions ("Terms") constitute a legally binding agreement between users of the crizzytime platform and the company operating crizzytime.

By registering on or using crizzytime, you automatically agree to these Terms & Conditions in full. If you do not agree with any of these terms, please refrain from using crizzytime.

Important: These Terms have been provided in Bengali for your convenience. In the event of any dispute, the English version shall prevail.

2. Account Registration & Management

The following rules apply when creating an account on crizzytime:

  • You must provide accurate and truthful information at the time of registration — providing false information may result in account termination.
  • Each person may register only one account. Creating multiple accounts on the same device, IP address, or payment method may result in all associated accounts being blocked.
  • Your account password must be kept strictly confidential — do not share it with anyone.
  • If you notice any suspicious activity on your account, contact crizzytime support immediately.
  • Inactive accounts (no transactions for 12 months) may be closed.
Account Sharing is Prohibited

Your crizzytime account is for your use only. Allowing a family member or friend to use your account is a violation of these Terms.

3. Identity Verification (KYC)

In compliance with international anti-money laundering regulations, crizzytime verifies the identity of all members. The following documents must be submitted before making a withdrawal or at any time upon request by crizzytime:

  • A scan or clear photo of your National ID (NID) or passport.
  • A recent bank statement or utility bill (issued within the last 3 months) for address verification.
  • Proof of payment method ownership (if required).

Failure to complete verification or providing false information may result in account suspension and a hold on your balance.

KYC Duration: Verification is usually completed within 2–4 business hours. In complex cases, it may take up to 48 hours.

4. Deposits & Withdrawals

The following rules apply to all financial transactions on crizzytime:

  • Minimum deposit amounts and available payment methods are listed on the deposit page.
  • Deposits are generally instant — bank transfers may take 2–6 hours.
  • Withdrawal requests are processed within 24 hours.
  • KYC verification must be completed before making a withdrawal.
  • Withdrawals must be made using the same payment method used for the deposit.
  • Transactions are supported via both mobile banking and bank transfer.

Crizzytime reserves the right to hold any suspicious transaction pending investigation. Once the investigation is complete, legitimate transactions are processed promptly.

5. Bonuses & Promotions

Crizzytime offers a variety of bonuses and promotional offers. Each bonus has its own terms, which are detailed on the bonus offer page.

  • Wagering Requirements: Most bonuses require a certain number of wagers before withdrawal (typically 20x–40x).
  • Time limit: Every bonus has an expiry date — any unused bonus will be cancelled once it expires.
  • Eligibility: Some bonuses apply only to specific games or specific members.
  • One Bonus at a Time: Multiple bonuses cannot be active simultaneously (with certain exceptions).

Please note: You have the option to cancel a bonus — doing so will also forfeit any winnings associated with it.

6. Gaming Rules

Please keep the following in mind when playing on crizzytime:

  • Each game has its own rules — please read them before you start playing.
  • If a game is cancelled due to a technical error, all bets placed in that round will be refunded.
  • If a game is interrupted due to network disconnection, the outcome will be determined based on the server-side data at the time of disconnection.
  • All game outcomes are determined by RNG and are internationally audited.
  • In live games, the dealer's decision is final.

7. Prohibited Activities

The following actions are strictly prohibited on crizzytime. Violations may result in account suspension, balance forfeiture, and legal action:

  • Fraudulent or deceptive transactions.
  • Money laundering or transactions involving illegal funds.
  • Using bots, scripts, or automated software to play games.
  • Attempting to access another member's account.
  • Bonus system abuse or "bonus hunting".
  • Creating multiple accounts to collect bonuses.
  • Attempting to hack or tamper with the platform's software.

Warning: Any suspicious activity is automatically detected by our AI system and immediately flagged for investigation.

8. Responsible Gaming

Crizzytime believes gaming is meant to be fun — not a solution to financial problems. We encourage all members to play responsibly.

  • You can set deposit limits, betting limits, and session time limits.
  • A temporary account suspension (cooling-off) option is available.
  • Requests for permanent self-exclusion can be submitted to Support.
  • Any account found to belong to a person under 18 will be closed immediately.

For more information, see our Responsible Gaming View page.

9. Data & Privacy

Crizzytime handles your personal information with the utmost care and keeps it fully secure. Your data:

  • Used for service delivery and account management.
  • May be used to meet legal and compliance obligations.
  • Used with your consent for marketing communications.
  • Never sold or transferred to third parties.

For more details, visit our Privacy Policy Read.

10. Limitation of Liability

Crizzytime makes every effort to ensure uninterrupted service. However, crizzytime is not liable in the following cases:

  • Loss resulting from your internet connection being interrupted.
  • Delays caused by third-party payment providers.
  • Loss resulting from sharing your account password with another person.
  • Temporary service disruptions due to unexpected technical failures.

crizzytime's maximum liability limit is determined in accordance with applicable legal regulations.

11. Terms Updates & Contact

Crizzytime reserves the right to update these Terms & Conditions at any time. For significant changes:

  • You will be notified by email at least 7 days before the changes take effect.
  • A notice will be posted on the main page of the site.
  • Continued use of the platform after any changes take effect will be considered acceptance of the updated terms.

If you have any questions about these Terms, please contact our customer support. Our email: [email protected]

Final Note

If anything in these Terms is unclear, don't hesitate to reach out to crizzytime support. We will always answer honestly — that's crizzytime's commitment.

About the Terms Common Questions

Yes, you can open an account with crizzytime from Bangladesh. You must be 18 or older and register with accurate information. You will also need to complete the identity verification process.

Yes, if you wish to permanently close your account at any time, contact crizzytime Support with your request. Make sure to withdraw any remaining valid balance before closing your account. Self-exclusion is also available if needed.

Every bonus has an expiry date. If not claimed within the validity period, the bonus will no longer be available. That said, crizzytime regularly offers new bonuses — so check the promotions page often.

A notice will be sent to your registered email address 7 days before any significant changes take effect. A notice will also be posted on the crizzytime homepage. It is therefore important to keep a valid email address on your account.
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